Privacy Policy
Last updated: January 13, 2025
1. Information We Collect
FileFlo collects information that you provide directly to us when you:
- Create an account or use our services
- Submit forms or download resources
- Contact our support team
- Participate in surveys or promotions
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our compliance automation services
- Process your transactions and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
3. Data Security
FileFlo takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform is SOC 2 pending, HIPAA pending, and GDPR pending compliant.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FileFlo
Email: privacy@getfileflo.com
Website: https://getfileflo.com