What does FileFlo do?+
For a carrier, FileFlo reads your FMCSA record every day, builds and checks each driver's file against the rule, keeps your filings and deadlines in view and keeps the audit packet ready. For a Part 135 operator, it computes each pilot's checks and medical from your records, reviews each trip for crew and aircraft, keeps your operation documents on file and keeps the audit packet ready. Every answer shows the record and the rule behind it. You approve what goes out, and the decisions stay with you.
What does it cost?+
For carriers, Setup is $499 once and includes 30 days of Core. Then Core is $199 a month for 1 to 15 trucks, or Fleet $399 a month for 16 to 50, if you continue. For Part 135 operators, the Audit-Ready Crew Records Setup is $1,500 once and includes 30 days of FileFlo. Then $150 per aircraft per month for 1 to 15 aircraft, if you continue. 16 or more aircraft, air medical and fractional operations are priced by written quote, and asking for one costs nothing.
What do you need from me?+
Your USDOT number, the name of at least one driver and one usable record; then the records you hold, as phone photos, scans, a ZIP, or through each driver's phone link.
Who checks the work?+
The rule does, and then you do. A record that fails a rule becomes one review item naming the failed rule and the fix; a held record never closes an obligation. The reviewer of a driver's annual review signs the note in the app, and a driver cannot review their own record. The in-app assistant shows you the full action and acts only when you approve it. Each regulated act a document evidences goes into an append-only ledger.
Does FileFlo contact my drivers?+
Only when you say so. You switch each routine on and choose who hears, how and when, or choose to review every message first. Once a routine is on, FileFlo asks the driver and the office for each renewal at 45, 14 and 3 days before the due date and 1 day after, with an upload link that closes the item; drivers who text YES get it by SMS, everyone else by email, and STOP means stop. Your list of what is due, updated every hour, shows who owes each item.
Can I email records in?+
Yes. Your company has its own inbox address; email a record to it and it is filed against the rule.
What happens when it reads something wrong?+
The record is held for review, and one review item names the failed rule and the fix. A held or unreadable record never closes an obligation.
What happens to my data?+
A signed-in user sees only their own company's records and files. Personal data stays out of logs and error text. More on the security page.
How is aviation priced?+
Start with the Audit-Ready Crew Records Setup: $1,500 once, including 30 days of FileFlo, and the Crew Records Audit Report within 7 days of your uploads, or the $1,500 comes back. Then $150 per aircraft per month for 1 to 15 aircraft, if you continue; nothing is charged if you do not. 16 or more aircraft, air medical and fractional operations are priced by written quote. Request one, tell FileFlo how your operation runs, and a person at FileFlo answers in writing.